Dermablush Vitamin-C Face Wash

Last Updated: 8/16/2024

Thank you for shopping with Dermablush Cosmetics! We are committed to providing you with a seamless and efficient shopping experience. Please read our shipping and delivery policy carefully to understand how we process your orders.

Processing Time

• Order Processing: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after payment is received.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email. When your order is shipped, a shipping confirmation email with tracking information will be sent to you.

Shipping Rates & Delivery Times

• Standard Shipping:
  • Domestic: 3-7 business days.
  • International: 7-21 business days.
• Expedited Shipping:
  • Domestic: 1-3 business days.
  • International: 5-10 business days.
• Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.

Shipping Destinations

• We ship to most countries worldwide. Please note that shipping times may vary depending on your location.
• Some countries may have restrictions or additional customs requirements; please check with your local customs office.

Customs, Duties, and Taxes

• International Orders: Your order may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the recipient.
• Customs Clearance: Delays caused by customs clearance are beyond our control, and we cannot guarantee delivery times for international orders.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the carrier’s website.

Shipping Restrictions

• We are unable to ship to P.O. Boxes, APO/FPO addresses, and certain remote locations.

Missing or Lost Packages

• If your package is lost or missing, please contact us at [Customer Support Email] with your order number. We will work with the carrier to locate your package or provide a replacement if necessary.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Return & Refund Policy.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at support@dermablush.com.pk or 0312 2229330.