At Dermablush, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help with our straightforward return policy.
Returns & Exchanges:
- Eligibility:
- Returns are accepted within 30 days of the original purchase date.
- Products must be unopened, unused, and in their original packaging to be eligible for a return or exchange.
- For hygiene reasons, opened or used products cannot be returned or exchanged.
- Return Process:
- To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for the return.
- Once your return is approved, we will provide you with a return authorization number and instructions on how to send the product back to us.
- Refunds:
- Upon receiving and inspecting the returned product, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method used at checkout.
- Please note that shipping fees are non-refundable.
- Exchanges:
- If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired product.
- Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us within 7 days of receiving your order.
- We will arrange for a replacement or issue a refund at no additional cost to you.
- Non-Returnable Items:
- Gift cards, promotional items, and final sale products are non-returnable and non-refundable.
Contact Us:
If you have any questions about our return policy, please contact us at [customer service email]. We are here to assist you and ensure your shopping experience with Dermablush is a positive one.
Thank you for choosing Dermablush!
